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Adobe Launches New Marketing Cloud, Mobile Marketing Solutions #AdobeSummit

Adobe Launches New Marketing Cloud, Mobile Marketing Solutions #AdobeSummit

I suspect that most of you know by now that the Adobe Summit in Utah is well underway and the product news is spilling out everywhere. Leave it to Adobe to kicks things off with a bang. And to be

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Leadtail Report: What the CFO is Doing on Social Media

Leadtail Report: What the CFO is Doing on Social Media

Leadtail produces some interesting reports that give you a look into what different people are doing with social media. Whether you are trying to figure out where to spend your digital marketing time and money, or you want to know

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It’s a Wrap: What’s in Your Customer Experience Strategy?

It’s a Wrap: What’s in Your Customer Experience Strategy?

There was no shortage of thought-provoking articles across the Web for me to read, Pocket and share in this week’s Digital Experiences Weekly.  Some of them were strategy focused, such as the CMO’s role in aligning brand, marketing and customer

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Interview: Darren Guarnaccia, CSO Sitecore, Talks About the Connected Customer

Interview: Darren Guarnaccia, CSO Sitecore, Talks About the Connected Customer

When you want to get handle on what’s happening in the customer experience industry, reach out to a CSO (Chief Strategy Officer) from a major vendor in the space. That’s what I did by talking to Darren Guarnaccia, CSO for

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Adobe Makes the First Connection Between Experience Manager and Adobe Campaigns

Adobe Makes the First Connection Between Experience Manager and Adobe Campaigns

Adobe is at the National Retail Federation Conference in the Big Apple this week to help promote the first integration between Adobe Campaigns (formerly Neolane) and Adobe Experience Manager (AEM). I suspect more than a few people have been waiting

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Looking Back and Forward on Customer Experience with Loni Kao Stark

Looking Back and Forward on Customer Experience with Loni Kao Stark

This is the time of year when everyone takes some time to look back and see how far brands have come with their customer experience strategies, as well as what’s in store for 2014. We get our first look back/forward

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It’s A Wrap: Content Planning, Competitive Intelligence and More

It’s A Wrap: Content Planning, Competitive Intelligence and More

Another week is over and we come closer to the holiday. What I’ve noticed though is that things are slowing down yet in the industry. There are still a lot of big pieces of news and interesting reports coming out.

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Interview: Deb Lavoy Talks About Jostle.me and the Future of Marketing

A few years ago I had the opportunity to meet (virtually) a very smart woman – Deb Lavoy. At the time I was working as Managing Editor of CMSWire and we were hunting for great voices with unique perspectives on

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It’s A Wrap: Don’t Forget Customer Service This Holiday Season + Digital Marketing Vendor Map

It’s A Wrap: Don’t Forget Customer Service This Holiday Season + Digital Marketing Vendor Map

Despite that it’s a major holiday in the US, there were still some good stories out this week related to digital experiences. One big piece of news I saw this am that is fantastic for Nova Scotia (which is where

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