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Ensighten Inform Pulls Together Monitoring, Testing, Tag Deployment
We know Ensighten best for its tag management platform, but now it’s adding to its family with a new solution – Ensighten Inform. Ensighten Inform brings together the monitoring, testing and management of tags into a single place – something that should
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Forrester Wave for Web Analytics is Out, Some Question Its Accuracy
Forrester releases its Wave for Web Analytics Q2, 2014, taking us through the six providers that they believe matter the most. Who’s on the list? Well, some of these won’t surprise you: Leaders: Adobe, AT Internet, IBM, Webtrends Competitive Option:
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Sitecore’s New Experience Database, Experience Profile
Everyone is talking about big data and getting the 360 degree view of the customer. Today, Sitecore says it has delivered on that goal with its new Experience Database and Sitecore Experience Profile. Nate Barad, Sitecore’s Director of Product Strategy,
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Sitecore’s New Mobile Apps Focus on Analytics Dashboards, Media Uploads
Number three on Darren Guaranccia’s list of things Sitecore will work on to support the connected customer is improved analytics and reporting. This week, to help organizations do just that, Sitecore has released a new mobile application, built on its
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SDL Moves Its Customer Experience Platform into the Cloud
A new year traditionally brings big changes with many organizations and this year marks some good changes for SDL. It announced a restructuring of its organization and a new cloud-based offering that will keep it competitive with the likes of
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Webtrends: 20 Years in Business and Focused on the Customer
This month, Webtrends celebrates 20 years in business. That’s pretty good considering the changes that have happened in the analytics industry over that time period. It can’t be easy to stay relevant and continue to evolve a platform in this
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It’s A Wrap: Don’t Forget Customer Service This Holiday Season + Digital Marketing Vendor Map
Despite that it’s a major holiday in the US, there were still some good stories out this week related to digital experiences. One big piece of news I saw this am that is fantastic for Nova Scotia (which is where
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Adobe Social Goes More Global, Including Publishing to China’s Sina Weibo Social Network
Global organization’s need global social publishing tools and Adobe is making sure it meet those needs with its Fall Update. There are a number of new features available, so let’s run through some of the big ones: Adobe Social now
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Webtrends Jeff Seacrist Talks Next Generation of Streams, New Big Data Exploration Tool
Many organizations struggle to understand how to best leverage analytics in their digital marketing initiatives. They definitely play a key role, but the reality is digital marketing teams are just starting to utilize them appropriately. Of course there are others
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It’s a Wrap: Digital Analytics Was Top of Mind, But There’s More to Customer Experience to Explore
I spent a fair amount of time reading and thinking about digital analytics this week. And I had an interesting discussion with Jeff Seacrist from Webtrends (details to come next week). To wrap it up, I read a great article
