Adobe Makes the First Connection Between Experience Manager and Adobe Campaigns
Adobe is at the National Retail Federation Conference in the Big Apple this week to help promote the first integration between Adobe Campaigns (formerly Neolane) and Adobe Experience Manager (AEM). I suspect more than a few people have been waiting
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Read MoreIt’s Wrap: Building and Supporting Digital Experiences in 2014
There’s something about a new year that makes everyone want to start fresh, whether that’s getting back to basics or trying new things. And of course we’ll spend the better part of January hearing predictions for the coming year. This
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Read MoreLooking Back and Forward on Customer Experience with Loni Kao Stark
This is the time of year when everyone takes some time to look back and see how far brands have come with their customer experience strategies, as well as what’s in store for 2014. We get our first look back/forward
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Read MoreIt’s A Wrap for 2013: Preparing for Digital Marketing in 2014
As we head into the holiday, we’re wrapping up the Weekly Digital Experiences Magazine until 2014. Can’t believe another year is over. You can’t say this year hasn’t been filled with big changes both from a customer experience strategy standpoint
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Read MoreIt’s a Wrap: You Have to Feel for Digital Marketers
Something I have learned this week is that the digital marketer can never stop learning. Nor can the content marketer, the content management professional, the developer, the CIO, the CMO…. Things are changing constantly, it’s pretty much impossible to keep
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Read MoreIt’s A Wrap: Content Planning, Competitive Intelligence and More
Another week is over and we come closer to the holiday. What I’ve noticed though is that things are slowing down yet in the industry. There are still a lot of big pieces of news and interesting reports coming out.
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Read MoreInterview: Deb Lavoy Talks About Jostle.me and the Future of Marketing
A few years ago I had the opportunity to meet (virtually) a very smart woman – Deb Lavoy. At the time I was working as Managing Editor of CMSWire and we were hunting for great voices with unique perspectives on
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Read MoreIt’s A Wrap: Don’t Forget Customer Service This Holiday Season + Digital Marketing Vendor Map
Despite that it’s a major holiday in the US, there were still some good stories out this week related to digital experiences. One big piece of news I saw this am that is fantastic for Nova Scotia (which is where
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Read MoreWhat is KiteDesk and How Will Help You With Social Sales
Sean Burke is the CMO of KiteDesk, a new startup that offers an integrated sales platform thanks to a nice little Chrome browser-plugin. The idea, according to Burke is to eliminate Tab Creep – you know, having the millions of
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Read MoreIt’s Wrap: Salesforce & OpenText Compete For Attention + A Goal Defined for Digital Tech Diary
There were two big conferences this week: Salesforce Dreamforce and OpenText Enterprise World. There was no shortage of coverage and new announcements coming out of either. I’ve captured the key news in this week’s Flipboard magazine so check it out.